After ordering online, you will receive an email confirmation containing your order details, as well as an email, to the email address you have specified on your account. We will normally confirm receipt of your order within one hour of ordering.

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Danielle Gallery aims to make your shopping experience as simple and enjoyable as possible. 

• Shipping is free Australia wide.

• We use a variety of different freight companies, primarily Australia Post depending on the size and nature of the item being shipped, for this reason we are unable to accept PO Boxes as a delivery address.

• When your order has been shipped, you will be notified via email which will include your tracking information

• All parcels require a signature on delivery unless requested otherwise

• When an authority to leave is requested by you, you acknowledge that Danielle Gallery will not be liable in any way for a loss or damage to your parcel.

• All of our products will be carefully wrapped and packaged - we would hate to see them damaged too! 

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Shipping Domestic - Prints

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• Delivery times within Australia will vary depending on your location. As stated on the product description all orders are dispatched within 2-3 weeks

• Please allow extra time for delivery during sale or busy periods due to high volume orders and potential shipping delays for holiday periods

• For any print enquiries please contact daniellegallery@outlook.com

• We do not guarantee your parcel will arrive within a set time frame and the above is a guide only. If you wish to receive your order by a certain date please get in touch with us to discuss this possibility.  

 

International Shipping

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• For international shipping we use either Australia Post, TNT, FedEx or DHL couriers depending on the size and nature of your item

• Once your order has been shipped a tracking number will be sent to your email address

• All deliveries must be signed for. Please ensure someone will be able to sign for delivery

• Freight for large items, including artworks and framed prints, require tailored quotes. Before purchasing your item, please contact us at daniellegallery@outlook.com.

• International shipments are sent unmounted and unframed unless arranged prior with a tailored shipping quote

• Danielle Gallery cannot be held financially responsible for any additional local customs and duties on your order

• We are required by law to disclose the full value of the shipment contents and cannot alter this value

• If an order is refused by a destination country, by no fault of our own, Danielle Gallery holds no financial responsibility for any additional shipping expenses or costs incurred as a result

• The purchaser holds responsibility for tracking the shipment. Failure to collect your shipment from a designated outlet may result in your parcel being returned to Danielle Gallery. In which circumstance, it is the financial responsibility of the purchaser to arrange shipping for the item.

• All shipments are fully insured against loss and damage.

• The receiver will be responsible for the international custom/import fee and taxes which vary with every country. Please check with your country's customs offices and consider the additional costs that might be involved.